Primary Web Contacts

Academic departments: Through mutual agreement, departments may rely on the university's web editor to maintain their site content, or a Primary Web Contact (PWC) may be appointed by the department chair to maintain the site. Additional supporting content managers are welcome to work under the supervision of a site’s PWC to help maintain a site.

Nonacademic offices: A PWC must be appointed to maintain their sites unless other arrangements have been made with the Marketing and Communications Office.

PWC Site Access


Request Site Access

Directors, chairs, or associate deans should complete a Marketing and Communications ticket requesting site access for new PWCs or content managers. 

  • Include the URL of the website to be maintained
  • Include the name and user ID of the PWC or supporting content manager. 

Open a Ticket


Complete Drupal Training

PWCs and supporting content managers must complete a one-time training session before receiving access to their site. Trainings are held biweekly throughout the semester via Blackboard Learn.

Learn the fundamentals of how to create, edit, and maintain your department or office site. Site accessibility will also be addressed.

Schedule a Training Session


Receive Site Access

Upon completion of Drupal template training, site access is available to the PWC.

PWC Policies

Sites regularly found to be out of date will be referred to the Marketing and Communications Office for review, and a plan and timeframe for bringing the site up to date will be developed. 

The university is committed to providing access to all individuals seeking information on its website. The Marketing and Communications Office regularly conducts audits of Drupal sites to ensure that all site content meets the institution’s required accessibility standards.

  • PWCs will receive guidance and assistance from the web team for all accessibility issues. 
  • PWCs will be notified of critical accessibility issues that must be addressed. 
  • Once notified, PWCs have two weeks to complete required changes to return their site to compliance. 
  • Failure to address accessibility issues in a timely manner may result in revocation and reassignment of PWC access.

Accessibility guidelines 

PWCs will be contacted if the Marketing and Communications Office receives notice of outdated content and the PWC will be replaced if:

  • Consistent documented failure to update websites will result in the removal of PWC administrative access. 
  • Sites are not updated within one academic year will be automatically shut down.
  • Outdated or inaccurate site information presents a recurring problem